They Had It. Then They Lost It.
Published on: 19/08/2026
Burger King lost it. Chick-fil-A never did. Julie Jones shows how leadership shapes culture, why culture becomes the brand, and how leaders are developed.
Executive Presence

Burger King lost it. Chick-fil-A never did. Julie Jones shows how leadership shapes culture, why culture becomes the brand, and how leaders are developed.

The most durable leadership lessons are modeled, not taught. Julie Jones shares three lessons her father lived and what your team absorbs by watching you.

Julie Jones defines the leadership performance gap, why smart leaders miss it, where it hides, and how a Performance Gap Analysis helps close it.

Julie Jones shows how conflict avoidance, moodiness, and people-pleasing quietly discourage teams, and how the PCM framework helps leaders fix it.